Privacy policy

Last Updated: 19 March, 2026

At PB Kinetics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you make a purchase or interact with our store, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party providers)

b) Non-Personal Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our website

c) Order Information

  • Products purchased

  • Order history

  • Transaction details

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order or inquiries

  • Provide customer support

  • Improve our website, products, and services

  • Send updates, promotional offers, and marketing emails (only if you opt in)

  • Detect and prevent fraud or unauthorized transactions

3. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences

  • Understand how users interact with our website

  • Improve website performance and functionality

You can choose to disable cookies through your browser settings, but this may affect certain features of the website.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment gateways

  • Shipping and logistics partners

  • Analytics tools (e.g., website traffic analysis)

  • Marketing and email service providers

These third parties only have access to your information to perform specific tasks on our behalf and are obligated to protect your data.

5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

These measures include:

  • Secure servers and encrypted connections (SSL)

  • Limited access to personal data

  • Regular monitoring for potential vulnerabilities

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data (subject to legal obligations)

  • Optout of marketing communications at any time

To exercise these rights, please contact us at pbkinetics@gmail.com.

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

PB Kinetics
Email: pbkinetics@gmail.com
Address: Sachindra Bhavan, 2F/B. 85/44/25 Paschimpara, PO+PS: Rahara, Khardaha. Kolkata- 700118, West Bengal.