Shipping policy

Effective Date: 19 March, 2026

At PB Kinetics, we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy outlines how we process, ship, and deliver your orders.

1. Order Processing Time

  • All orders are processed within 72 Hours.

  • Orders are processed on business days only (excluding weekends and public holidays).

  • Once your order is processed, it will be shipped using the selected shipping method.

2. Shipping Methods

We offer the following shipping options:

  • Standard Shipping – Reliable and cost-effective delivery

  • Express Shipping (if available) – Faster delivery for urgent orders

Shipping options may vary depending on your location.

3. Delivery Timeframes

Estimated delivery times:

  • Domestic Shipping (India): 7–15 BUSINESS DAYS

  • Express Shipping (if applicable): 5–12 BUSINESS DAYS

  • International Shipping (if available): 10–30 BUSINESS DAYS

Please note that delivery times are estimates and may vary due to external factors.

4. Shipping Costs

  • Shipping charges are calculated at checkout based on your location and selected shipping method.

  • Standard shipping: Rs. 50

  • Express shipping (if available): Rs. 100

  • Free shipping may be offered on orders above a certain value (if applicable).

5. Tracking Your Order

  • Once your order has been shipped, you will receive a tracking number via email or SMS.

  • You can use this tracking number to monitor your shipment in real time.

If you do not receive tracking details, please contact us at pbkinetics@gmail.com.

6. Delivery Issues and Delays

While we strive to ensure timely delivery, delays may occur due to:

  • High order volumes

  • Courier service disruptions

  • Weather conditions or natural events

  • Incorrect or incomplete shipping addresses

Important:

  • Please ensure your shipping details are accurate when placing an order.

  • PB Kinetics is not responsible for delays caused by external factors or incorrect address information.

7. International Shipping (If Applicable)

  • We may offer international shipping to selected countries.

  • Delivery timelines for international orders are typically 10–30 BUSINESS DAYS.

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

8. Lost or Damaged Packages

  • If your package is lost in transit or arrives damaged, please contact us within 2 DAYS of delivery.

  • We will work with the shipping provider to resolve the issue and assist you with a replacement or refund where applicable.

9. Contact Us

If you have any questions regarding shipping, feel free to contact us:

PB Kinetics
Email: pbkinetics@gmail.com